Devev Inbox by Devev

All Your Customer Conversations in One AI-Powered Inbox

Manage WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat, and Email from a single platform. Automate responses with AI and never miss a customer message.

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14-day free trial • No credit card required

SEE IT IN ACTION

Watch Devev Inbox in Action

See how Devev Inbox unifies all your customer channels in one intelligent inbox with AI-powered automation.

See how easy it is to manage all your customer conversations in one place

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POWERFUL FEATURES

Everything You Need for Omnichannel Success

Devev Inbox combines AI-powered automation, unified inbox management, and advanced analytics to transform how you engage with customers across all channels.

AI & Automation

AI-Powered Automation

Advanced natural language processing handles customer inquiries 24/7 across all channels. Learns from interactions and seamlessly hands off to human agents when needed.

  • Natural language processing
  • Machine learning improvements
  • Smart human handoff
Omnichannel Integration

Unified Inbox

Manage all customer conversations from WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat, and Email in one intelligent inbox. Switch between channels seamlessly.

  • 7 communication channels
  • Cross-channel conversations
  • Unified customer view
Collaboration

Team Collaboration

Work together seamlessly with team inbox, conversation assignment, internal notes, and @mentions. Keep everyone aligned on customer interactions.

  • Team inbox management
  • Conversation assignment
  • Internal notes & @mentions
Automation

Smart Workflows

Create automated workflows, schedule messages across channels, set up auto-responses, and build conversation flows that run 24/7.

  • Message scheduling
  • Auto-responses & triggers
  • Conversation flows
Analytics

Advanced Analytics

Get comprehensive insights with cross-channel metrics, performance dashboards, customer journey tracking, and unified reporting.

  • Cross-channel metrics
  • Performance dashboards
  • Customer insights
Integrations

Extensive Integrations

Connect with your existing tools through CRM connectors, email integrations, webhooks, and comprehensive API access for custom solutions.

  • CRM connectors
  • Webhooks & API
  • Custom integrations
OMNICHANNEL SUPPORT

Connect All Your Customer Channels

Devev Inbox unifies all your customer communication channels in one intelligent inbox. Manage conversations from anywhere your customers are.

WhatsApp

Connect your WhatsApp Business or personal account. Send messages, Communicate with your customers, and automate customer support 24/7.

  • Automate customer support 24/7
  • Message scheduling
  • AI automation

Facebook Messenger

Manage Facebook Messenger conversations directly from your unified inbox. Respond to customers on the world's largest social platform.

  • Page integration
  • Instant replies
  • Rich messaging

Instagram

Handle Instagram Direct Messages. Engage with your audience where they spend their time.

  • DM management
  • Automate customer support 24/7
  • Story interactions

Telegram

Connect Telegram bots and manage group conversations. Perfect for communities and customer support.

  • Bot integration
  • Group management
  • Channel support

Line

Reach customers in Asia-Pacific markets through Line messaging. Popular in Japan, Thailand, and Taiwan.

  • Line Official Account
  • Rich media support
  • Sticker integration

Live Chat

Embed live chat on your website. Capture leads and provide instant support to website visitors.

  • Automate customer support 24/7
  • Website widget
  • Real-time chat

Email

Manage email conversations alongside your messaging channels. Unified inbox for all customer communications.

  • Email integration
  • Thread management
  • Auto-responses

All channels unified in one intelligent inbox

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Omnichannel AI

AI-powered Multi-Channel Automation

Let our advanced AI Agent handle customer inquiries 24/7 across WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat and Email. Schedule appointments, process sales, and provide instant responses - freeing up your time for more important tasks while growing your business.

  • Natural language processing for human-like conversations
  • Consistent customer experience on every platform
  • Seamless handoff to human agents when needed
  • Can automatically collect essential customer data, such as orders or reservations, and send them directly to you
  • Redirects the conversation to a human agent instantly if the customer requests human assistance
BUSINESS BENEFITS

How Your Business Benefits

Our AI-powered multi-channel platform delivers real value for your business with unified customer engagement across all channels:

Unified Customer View

See all customer interactions across WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat, and Email in one unified inbox. Never lose context.

Consistent Experience

Deliver the same high-quality customer experience regardless of which channel customers use to reach you. Consistent branding and messaging everywhere.

Centralized Team Collaboration

Your team works together seamlessly with shared inbox, conversation assignment, and internal notes. Everyone stays aligned on customer interactions.

Cross-Channel Analytics

Get comprehensive insights across all channels. Track performance, customer journey, and identify which channels drive the most value for your business.

AI Automation Across Channels

Automate customer conversations 24/7 on all channels. Respond to FAQs, collect data, and book appointments—even while you're asleep.

Save Time & Money

Instead of managing multiple tools and hiring support staff for each channel, get unified 24/7 automated support across all channels at a fraction of the cost.

Time Saved

20+ hrs/week

Automate 80% of inquiries

Cost Savings

95%

Compared to hiring staff

Response Time

< 1 second

Instant 24/7 replies

Lead Conversion

+40%

Higher conversion rate

Real Business Impact

See the tangible return on investment our customers experience when using Devev Inbox to unify and automate their multi-channel customer communications.

Save 20+ Hours Weekly

Our AI automation handles 80% of routine customer inquiries, freeing up to 20 hours per week for your team to focus on growth.

Before Devev 25 hrs/week
With Devev 5 hrs/week

"We've redirected our support team to strategic tasks instead of answering the same questions repeatedly." - Marketing Director

Increase Retention by 35%

24/7 instant responses mean no more lost or frustrated customers. Businesses report a 35% average increase in customer retention.

Without Devev
65%
With Devev
88%

"Our customers love getting instant responses at 2 AM as much as during business hours." - E-commerce Owner

Convert 40% More Leads

Instant response to inquiries increases conversion by 40%. Never miss a lead with automated follow-ups and personalized messaging.

Inquiries 100%
Without Devev 30%
With Devev 70%

"Our competitors are still missing night and weekend inquiries while we're converting them into sales." - Business Owner

SIMPLE SETUP

How It Works

Getting started with Devev Inbox takes just minutes. Our intuitive setup process gets you up and running with powerful multi-channel AI automation in 4 simple steps.

1

Connect Multiple Channels

Connect WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat, and Email in minutes. Simple setup for each channel with no technical skills required.

7 communication channels
Quick & secure setup
Get Started
2

Configure AI for Omnichannel

Train your AI with business information, FAQs, and response preferences. Works seamlessly across all channels with consistent responses.

Multi-channel AI training
Pre-built templates
Learn More
3

Set Up Unified Workflows

Create automated workflows that work across all channels. Schedule messages, set up auto-responses, and build conversation flows that run 24/7.

Cross-channel automation
Unified conversation flows
View Plans
4

Monitor Cross-Channel Performance

Track performance across all channels with comprehensive analytics. See channel comparison, customer journey, and unified reporting.

Cross-channel metrics
Unified reporting
See Analytics

Start managing all your customer channels in one unified inbox

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No credit card required. 14-day free trial.

ANALYTICS & INSIGHTS

Cross-Channel Analytics Dashboard

Gain comprehensive insights into your multi-channel customer communications. Track performance across all channels, compare channel effectiveness, and understand customer journey with unified reporting.

Channel Performance

Compare performance metrics across all channels to identify which channels drive the most engagement and conversions.

Channel Performance Chart
Cross-Channel Response Rates

Track response times and rates across WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat, and Email in one unified view.

Cross-Channel Response Rates
Customer Journey Tracking

Visualize how customers move across channels throughout their journey. Understand touchpoints and optimize engagement strategies.

Customer Journey Tracking
SUCCESS STORIES

Trusted by Businesses Across Industries

See how businesses like yours are using Devev Inbox to transform their multi-channel customer engagement.

E-commerce

"We manage customer inquiries from Instagram DMs, WhatsApp, and Live Chat all in one place. Our response time improved by 80% and we never miss a sale."

Sarah Chen

E-commerce Director

Healthcare

"Patients reach us through WhatsApp, Messenger, and Email. Devev Inbox helps us schedule appointments, answer FAQs, and provide 24/7 support across all channels."

Dr. Michael Rodriguez

Clinic Administrator

Real Estate

"Managing leads from Instagram, WhatsApp, and Live Chat was overwhelming. Now we have one unified inbox and our team can respond instantly, no matter which channel."

James Wilson

Real Estate Agent

"Devev Inbox transformed how we handle customer support. We went from juggling 5 different tools to one unified platform. Our customer satisfaction increased by 45% and we cut support costs in half."

Emma Thompson

Customer Success Manager, Tech Startup

45%

Increase in Satisfaction

50%

Cost Reduction

10K+

Active Users

5M+

Messages/Month

98%

Satisfaction Rate

24/7

Support Available

INTEGRATIONS

Connect with Your Existing Tools

Devev Inbox integrates seamlessly with your favorite business tools. Connect your CRM, email, and other platforms to create a unified workflow.

CRM Integration

Sync customer data with popular CRM platforms. Keep all customer information in one place.

Email Platforms

Connect Gmail, Outlook, and other email providers. Manage email conversations alongside messaging.

Webhooks & API

Build custom integrations with our comprehensive API. Real-time webhooks for instant updates.

Automation Tools

Connect with Zapier, Make, and other automation platforms. Create powerful workflows.

Need a specific integration? We're constantly adding new connections.

View All Integrations
SECURITY & COMPLIANCE

Your Data is Secure and Compliant

We take security and compliance seriously. Your customer data is protected with industry-standard encryption and we comply with all major data protection regulations.

End-to-End Encryption

All messages and customer data are encrypted end-to-end. We use industry-standard encryption protocols to ensure your data is always protected.

GDPR Compliant

We comply with GDPR and other international data protection regulations. Your customers' data is handled with the highest standards of privacy and security.

Channel-Specific Compliance

We adhere to each platform's terms of service and policies, including WhatsApp Business Policy, Facebook Platform Terms, and Instagram Community Guidelines.

Regular Security Audits

We conduct regular security audits and penetration testing to ensure our platform remains secure. Your data is stored in secure, SOC 2 compliant data centers.

Frequently Asked Questions

Got questions? We've got answers. Here are some of the most common questions we receive.

Our AI Agent uses advanced natural language processing to understand and respond to customer inquiries naturally across all channels (WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat, and Email). It learns from interactions to improve over time, handles multiple languages, and maintains consistent responses across channels. When needed, it seamlessly transfers conversations to human agents.

Absolutely. We use industry-standard encryption and security measures to protect your data. All messages are encrypted end-to-end, and we comply with GDPR and other international data protection regulations. We never share your data with third parties.

Yes, we provide customer support through multiple channels. Free and Standard plan users get email support with 24-hour response time. Enterprise plan users get priority 24/7 support via email, chat, and phone.

Yes! Devev Inbox provides a unified inbox where you can manage all customer conversations from WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat, and Email in one place. You can see the full customer history across all channels, switch between channels seamlessly, and maintain context throughout the customer journey.

Connecting channels is simple and quick. For WhatsApp, Messenger and Instagram, you'll connect through Facebook Business Manager. For Telegram, you'll set up a bot. For Live Chat, you'll add a widget to your website. For Email, you'll connect your email via IMAP and SMTP. Each channel has a straightforward setup process that takes just a few minutes. You can connect all channels or just the ones you need.

Absolutely! Our AI Agent is designed to work seamlessly across all channels. It maintains consistent responses and branding regardless of whether a customer contacts you via WhatsApp, Messenger, Instagram, Telegram, Line, Live Chat, or Email. The AI learns from interactions across all channels to provide better service.

Our analytics dashboard provides comprehensive insights across all channels. You can see channel performance comparison, response times by channel, customer journey tracking across channels, conversion rates per channel, and unified reporting. This helps you understand which channels drive the most value and optimize your engagement strategy.

Simple, Transparent Pricing

Choose the plan that works best for your business. No hidden fees or surprises.

Save 20% with yearly billing

AI-Only

€19 /month

Bot-first micro businesses / solos. Solve up to 67% of customer problems with Devev - the AI agent. Automatically answer common questions and perform recurring tasks so your team can focus on growing your business

  • AI Agent
  • 0 Agents
  • 1 Inbox
  • 25,000 AI tokens/month
Start Trial Now

Starter

€49 /month

Perfect for small teams ready to streamline support. Combine AI automation with human agents to deliver faster responses while maintaining the personal touch your customers expect

  • AI Agent
  • 2 Agents
  • 2 Inboxes
  • 60,000 AI tokens/month
Start Trial Now
Most Popular

Pro

€119 /month

Built for growing businesses that prioritize automation. Empower your team with advanced AI to handle high-volume inquiries across multiple channels, so they can focus on complex issues requiring human expertise

  • AI Agent
  • 5 Agents
  • 5 Inboxes
  • 250,000 AI tokens/month
Start Trial Now

Business

€199 /month

Designed for established businesses with substantial support demands. Get enterprise-grade capacity without custom contracts. Handle thousands of interactions monthly with expanded seats and generous AI token allowances

  • AI Agent
  • 15 Agents
  • 10 Inboxes
  • 1,000,000 AI tokens/month
Start Trial Now

Enterprise

Let's talk

Tailored solutions for large organizations with unique requirements. Get unlimited scalability, dedicated support, and custom configurations. Includes priority onboarding, advanced security, custom data retention, and a dedicated success team

  • AI Agent
  • Custom agents
  • Custom inboxes
  • Custom AI tokens
  • Dedicated onboarding and support
  • Custom data retention
Contact Sales
View Full Pricing Details

AI-Only

€15 /month
paid annually

Bot-first micro businesses / solos. Solve up to 67% of customer problems with Devev - the AI agent. Automatically answer common questions and perform recurring tasks so your team can focus on growing your business

  • AI Agent
  • 0 Agents
  • 1 Inbox
  • 25,000 AI tokens/month
Start Trial Now

Starter

€39 /month
paid annually

Perfect for small teams ready to streamline support. Combine AI automation with human agents to deliver faster responses while maintaining the personal touch your customers expect

  • AI Agent
  • 2 Agents
  • 2 Inboxes
  • 60,000 AI tokens/month
Start Trial Now
Most Popular

Pro

€95 /month
paid annually

Built for growing businesses that prioritize automation. Empower your team with advanced AI to handle high-volume inquiries across multiple channels, so they can focus on complex issues requiring human expertise

  • AI Agent
  • 5 Agents
  • 5 Inboxes
  • 250,000 AI tokens/month
Start Trial Now

Business

€157 /month
paid annually

Designed for established businesses with substantial support demands. Get enterprise-grade capacity without custom contracts. Handle thousands of interactions monthly with expanded seats and generous AI token allowances

  • AI Agent
  • 15 Agents
  • 10 Inboxes
  • 1,000,000 AI tokens/month
Start Trial Now

Enterprise

Custom

Tailored solutions for large organizations with unique requirements. Get unlimited scalability, dedicated support, and custom configurations. Includes priority onboarding, advanced security, custom data retention, and a dedicated success team

  • AI Agent
  • Custom agents
  • Custom inboxes
  • Custom AI tokens
  • Dedicated onboarding and support
  • Custom data retention
Contact Sales
View Full Pricing Details
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Affiliate Program

Ready to turn your network into earnings? Join Devev's Affiliate Program and earn a 30% commission on every sale for the first 12 months.

Whether you're new to affiliate marketing or you're a seasoned pro, this is your chance to generate extra income with ease.

30% Commission
12 Months
90-day Cookie Duration
Become an Affiliate

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